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Negotiation and the Importance of Customer Satisfaction
I became seriously dissatisfied with the customer experience of a major computer hardware manufacturer. And this is my story. The moral of the story? In…
Dec 1
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Giles Morgan (@Kahvay)
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Negotiation and the Importance of Customer Satisfaction
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November 2023
Negotiation. Dance With Them. Give Them Satisfaction.
One of the key principles of ‘The Dance’ is opening extreme and making concessions to give satisfaction and to employ the law of reciprocity. However…
Nov 24
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Giles Morgan (@Kahvay)
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Negotiation. Dance With Them. Give Them Satisfaction.
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Verbal Control and Non-Verbal Unity in Negotiations
The Google monopoly trial serves as a valuable case study for understanding the importance of planned communication and non-verbal unity in…
Nov 17
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Giles Morgan (@Kahvay)
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Verbal Control and Non-Verbal Unity in Negotiations
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Proud Sponsor's of the 2023 REC Awards
Kahvay is an official sponsor of the 2023 Recruitment and Employment Confederation awards on the 23rd of November. The UK's most prestigious event in a…
Nov 16
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Kahvay
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Proud Sponsor's of the 2023 REC Awards
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How to Influence without Authority.
How Negotiators Use the Psychology of Influence to Reach an Agreement.
Nov 10
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Kahvay
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How to Influence without Authority.
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October 2023
Coach Negotiators Don’t Manage Negotiators.
You and your team are trained in the art and science of negotiation. You have embraced a single methodology and rolled it out throughout your business…
Oct 27
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Kahvay
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Coach Negotiators Don’t Manage Negotiators.
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AI Negotiation: A 2nd Interview with ChatGPT (aka Inscribe)
If negotiation did not exist what would happen to the human race? Are Humans skilled enough to negotiate? What is Ai’s solution to untrained and…
Oct 20
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Giles Morgan (@Kahvay)
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AI Negotiation: A 2nd Interview with ChatGPT (aka Inscribe)
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3 Ingredients of Effective Negotiation
I’ve just got off a call with a favoured client of mine who I’m designing a piece of work for. I know this will resonate with you all. The 3 Ingredients…
Oct 13
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Giles Morgan (@Kahvay)
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3 Ingredients of Effective Negotiation
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Knowing When to Walkaway From a Negotiation
The difficulty is determining the right circumstances to do so. This demands a deep, and I mean DEEP, understanding of various factors, including; 1…
Oct 6
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Giles Morgan (@Kahvay)
4
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Knowing When to Walkaway From a Negotiation
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September 2023
Recruiters Are Sharks - Episode 3 - The Great White
The Great White, the consulting recruiter, executive search, headhunter
Sep 29
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Giles Morgan (@Kahvay)
2
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Recruiters Are Sharks - Episode 3 - The Great White
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Question, Propose, and Then Just Shut Up!
We can all agree that Negotiation is an essential skill in both our personal and professional lives. Whether you are haggling over a beautifully hand…
Sep 22
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Giles Morgan (@Kahvay)
6
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Question, Propose, and Then Just Shut Up!
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Recruiters Are Sharks! Episode 2.
The challenges and paradoxes faced by internal recruiters are underscored by the difficulty of their role. They must constantly balance the needs and…
Sep 15
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Giles Morgan (@Kahvay)
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Recruiters Are Sharks! Episode 2.
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