The Weekly Walkaway

Negotiation and the Importance of Customer Satisfaction

I became seriously dissatisfied with the customer experience of a major computer hardware manufacturer. And this is my story. The moral of the story? In…

Dec 1 •

Giles Morgan (@Kahvay)

Negotiation. Dance With Them. Give Them Satisfaction.

One of the key principles of ‘The Dance’ is opening extreme and making concessions to give satisfaction and to employ the law of reciprocity. However…

Nov 24 •

Giles Morgan (@Kahvay)

Verbal Control and Non-Verbal Unity in Negotiations

The Google monopoly trial serves as a valuable case study for understanding the importance of planned communication and non-verbal unity in…

Nov 17 •

Giles Morgan (@Kahvay)

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Negotiation. Dance With Them. Give Them Satisfaction.

Nov 24 • Giles Morgan (@Kahvay)

Special Edition As I Celebrate My 50th Birthday

Jun 23 • Giles Morgan (@Kahvay)

How to Influence without Authority.

Nov 10 • Kahvay

3 Ingredients of Effective Negotiation

Oct 13 • Giles Morgan (@Kahvay)

Question, Propose, and Then Just Shut Up!

Sep 22 • Giles Morgan (@Kahvay)

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Proud Sponsor's of the 2023 REC Awards

Kahvay is an official sponsor of the 2023 Recruitment and Employment Confederation awards on the 23rd of November. The UK's most prestigious event in a…

Nov 16 •

Kahvay

How to Influence without Authority.

How Negotiators Use the Psychology of Influence to Reach an Agreement.

Nov 10 •

Kahvay

Coach Negotiators Don’t Manage Negotiators.

You and your team are trained in the art and science of negotiation. You have embraced a single methodology and rolled it out throughout your business…

Oct 27 •

Kahvay

AI Negotiation: A 2nd Interview with ChatGPT (aka Inscribe)

If negotiation did not exist what would happen to the human race? Are Humans skilled enough to negotiate? What is Ai’s solution to untrained and…

Oct 20 •

Giles Morgan (@Kahvay)

3 Ingredients of Effective Negotiation

I’ve just got off a call with a favoured client of mine who I’m designing a piece of work for. I know this will resonate with you all. The 3 Ingredients…

Oct 13 •

Giles Morgan (@Kahvay)

Knowing When to Walkaway From a Negotiation

The difficulty is determining the right circumstances to do so. This demands a deep, and I mean DEEP, understanding of various factors, including; 1…

Oct 6 •

Giles Morgan (@Kahvay)

Recruiters Are Sharks - Episode 3 - The Great White

The Great White, the consulting recruiter, executive search, headhunter

Sep 29 •

Giles Morgan (@Kahvay)

Question, Propose, and Then Just Shut Up!

We can all agree that Negotiation is an essential skill in both our personal and professional lives. Whether you are haggling over a beautifully hand…

Sep 22 •

Giles Morgan (@Kahvay)

Recruiters Are Sharks! Episode 2.

The challenges and paradoxes faced by internal recruiters are underscored by the difficulty of their role. They must constantly balance the needs and…

Sep 15 •

Giles Morgan (@Kahvay)

The Weekly Walkaway

News and colourful views about negotiation; the negotiators and their negotiations.

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